Can I change my delivery address?
Our team works as quickly as possible to get your order shipped once you place your order. Once an order is placed, we are not able to change delivery addresses or hold orders.
If you need to change your delivery address or hold the shipment, please feel free to manage your delivery through the courier’s website.How do I track my shipment?
Tracking information is sent via text message or email once your order has shipped, but you can also track your order progress HEREWhat is NOMATIC shipping protection?
Get peace of mind with the NOMATIC Delivery Guarantee in the event your delivery is damaged, stolen, or lost during transit. You can file a claim for your order hereMy package shows it was delivered but I haven’t received anything
Sometimes carriers may accidentally mark a shipment as delivered, even though you haven’t received your shipment yet. In this case, allow 24 additional hours for the order to be delivered. Packages may say delivered up to 2 hours prior to arrival. If within 24 hours you still haven’t received your order, please file a lost shipment claim here.How do I register my products?
For products purchased through an approved NOMATIC dealer, we offer a lifetime warranty as long as the products are registered within 30 days of purchase.